Customer Service At Its Best With Kingfisher….
How many times it has happened that you could say that you actually put the phone down with a smile on your face, appreciating the efforts of the customer rep and above all, the company whose customer care you happened to call? Let me tell you about my stats, almost never! Those who know me are aware about this fact that I am very fussy and if I shall call for a complaint or for some service request, I would have gathered all the facts about it beforehand before going ahead to make a call and if someone would still try to tell me some stupid logics about it, well, things wouldn’t go very smooth! And it has happened so many times that I had to explain to the so-called customer-care(less) that what does it mean to sit at that chair and how to actually help the customer? Some times people understand and some times, they give (stupid) arguments which make sense to no one except just to them! Anyways, that won’t ever end and fortunately, this small post is not about another such heated argu